Frequently Asked Questions

Petopic is a digital platform that brings together pet owners, buyers and service providers. It provides a safe environment for pet listings, veterinary services, pet shop products and more.

No. As Petopic, we do not provide pet sales, adoption or breeding services. Our platform only facilitates communication and information sharing between users. All transactions occur between users.

No, creating an account on the Petopic platform is completely free. You do not need to pay any fee to use basic platform features.

To publish a listing, you first need to become a member of the platform. After membership, you can create your listing from the "Post Ad" section. It is important to provide accurate and up-to-date information in your listings.

Technical and administrative measures are taken for platform security. Your data is stored encrypted, secure connections are used and regular security updates are made.

You can use the "Report" button for false or misleading listings. Our listings are regularly checked and inappropriate content is removed.

For account deletion, you can use the "Delete Account" option from your profile settings. Account deletion cannot be undone, all your data is permanently deleted.

If you forgot your password, you can use the "Forgot Password" link on the login page. A password reset link will be sent to your email address.

The Petopic platform provides service in Turkish, English, Russian, French, Chinese and Spanish. You can change your language preference from your profile settings.

For technical support, you can send an email to support@petopic.com or use the form on our contact page. We will get back to you as soon as possible.